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Software \ Taking back unsealed game?

Kayelle
Kudos: 25
Mates: 6
I bought The Sims 2 from Big W about two weeks ago, and have played it once. Apart from that fact I think it is a crap game (I love the PC version and the guy in Big W told me the game play was the same), whenever I go into the 'Options' menu, both top and bottom screens go black. I can still hear sound but it's like the screens have turned off.

I've read that The Sims 2 for DS can be very buggy, and I've had no other problems with any other games I've played. Will Big W take it back as a faulty product, even if the seal on the box has obviously been opened? As the sticker says the seal must be intact for all returns.
19/07/2008
Professor Layton and the Curious Village
Melbourne
jofra01
Kudos: 1,827
Mates: 14
Well I got Zelda: TP from a Big W store and it turned out to be a faulty disc and It was unsealed and I took it back to them and they said I could get a copy of the same game but couldn't get money back.

You have to tell them how it is buggy.
19/07/2008
Trauma Center: Under the Knife 2
Brisbane
Kayelle
Kudos: 25
Mates: 6
Ah awesome ok. Maybe I could get a new sealed one, then go back a week later with the sealed one and ask for a refund!
19/07/2008
Professor Layton and the Curious Village
Melbourne
insectoid
Kudos: 2,438
Mates: 58
You can't take a game back just because there's a few bugs in it...unless it's within about a week of buying it.

But seriously, often people who work in the stores don't know a thing about games...
19/07/2008
http://www.games-den.blogspot.com/
Kayelle
Kudos: 25
Mates: 6
I guess, but it makes the game really annoying to play, you cant go in and change any of the options etc...

I'll take it in and see what they say, I guess.
6 days ago
Professor Layton and the Curious Village
Melbourne
Rell
Kudos: 2,442
Mates: 91
Take it in and tell them that there's a bug when you go into the options screen. I doubt very much they'll even check it. It's quite possible it's a faulty game...my sister has the game and she's never had a problem with it locking up like that.
6 days ago
Trauma Center: Under the Knife
Adelaide, Australia
insectoid
Kudos: 2,438
Mates: 58

Kayelle said: I guess, but it makes the game really annoying to play, you cant go in and change any of the options etc...

I'll take it in and see what they say, I guess.


If it's a bug that major it's probably unique, in which case you can take it back, because it is faulty.
6 days ago
http://www.games-den.blogspot.com/
 
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